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Warranties
Repair & Warranty Support
To review your warranty, get product support, request a repair, or request a Return Merchandise Authorization (RMA) to return a product, please contact us by phone between 7am to 5pm PST or email at:
1 (800) UK Brite / 1 (800) 852-7483
1 (858) 513-9100 ext. 244
info@uwkinetics.com
Warranty Return Procedure
- Notify us by phone if you wish to make a return.
- Once you notify us, you will be issued a Return Merchandise Authorization (RMA) #.
- Complete and Print Warranty Return Form.
- Read our Limited Lifetime Warranty Policy on form and sign and date.
- Enclose completed form along with returned item and mail to our Warranty Return Address with RMA# on outside of package.
- Return item using an insured, trackable method.
Note: Underwater Kinetics recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to Underwater Kinetics or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking or (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
Warranty Return Address
All return items must be sent to the address below and display a valid RMA number:
Underwater Kinetics
Attn: Repair Dept. (RMA#_____)
13400 Danielson Street
Poway , CA 92064
Limited Lifetime Warranty 
Underwater Kinetics products are engineered for maximum performance and durability. All products carry a Limited Lifetime Warranty to the original retail purchaser to be free from defective material and workmanship under normal and intended use. In addition, the Underwater Kinetics Limited Warranty covers materials used in its products to the original purchaser, from the date of purchase, as follows: plastics for 10 years; rubber for 3 years, LED and electronics for 1 year, rechargeable batteries for 90 days and lamps for 30 days.
In the event the original retail purchaser detects a defect in the material or workmanship, the product along with proof of purchase date should be returned to an authorized Underwater Kinetics dealer or directly to Underwater Kinetics with the postage prepaid. Underwater Kinetics agrees to repair or replace at Underwater Kinetics' sole discretion any product found to be defective in material or workmanship within the time period specified above.
European 10-year Warranty 
Underwater Kinetics warrants that this product is free from defects in materials and manufacturing for a period of 10 years from the date of purchase under normal use. In addition, the Underwater Kinetics Limited Warranty covers materials used in its products to the original purchaser, from the date of purchase, as follows: plastics for 10 years; rubber for 3 years, LED and electronics for 1 year, rechargeable batteries for 90 days and lamps for 30 days.. This warranty is limited to the first purchaser of the product and is not not transferable. This product is not warranted if it is modified or used inappropriately.
If the original retail purchaser detects a defect in the material or workmanship, the product along with proof of purchase date should be returned (postage prepaid) to an authorized Underwater Kinetics dealer in the area or directly to UKE Underwater Kinetics Europe. Underwater Kinetics agrees to repair or replace at Underwater Kinetics' sole discretion any product found to be defective in material or workmanship within the time period specified above. This warranty is not valid when handled by third parties which are not authorized by Underwater Kinetics or its distributors. Nothing contained within these warranty terms detracts from your Statutory Rights.